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详细了解

WARNING! TROJAN (TRJ.DealWare.Stealth) HAS BEEN INJECTED INTO YOUR COMPUTER.

  • 2 个回答
  • 24 人有此问题
  • 13 次查看
  • 最后回复者为 cor-el

The following appeared on my CP today ........IS this a SCAM ????


WARNING! TROJAN (TRJ.DealWare.Stealth) HAS BEEN INJECTED INTO YOUR COMPUTER.

You must call this toll free number 1-800-621-596 now.

The new trojan (TRJ.DealWare.Stealth) cannot be detected by current virus software. Failure to immediately call the number provided will result in computer failure.

Browser: Firefox Operating System: Windows 8.1 Toll Free Helpline: 1-800-621-596

PLEASE CALL THE NUMBER PROVIDED TO REMOVE THE VIRUS.

Firefox Browser has detected a new virus.

The following appeared on my CP today ........IS this a SCAM ???? WARNING! TROJAN (TRJ.DealWare.Stealth) HAS BEEN INJECTED INTO YOUR COMPUTER. You must call this toll free number 1-800-621-596 now. The new trojan (TRJ.DealWare.Stealth) cannot be detected by current virus software. Failure to immediately call the number provided will result in computer failure. Browser: Firefox Operating System: Windows 8.1 Toll Free Helpline: 1-800-621-596 PLEASE CALL THE NUMBER PROVIDED TO REMOVE THE VIRUS. Firefox Browser has detected a new virus.

被采纳的解决方案

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.
定位到答案原位置 👍 17

所有回复 (2)

Yes, it's a scam. "Call this number now" belongs on the shopping network only.

If you want to make sure you're safe, follow these instructions: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware#w_how-do-i-get-rid-of-malware.

选择的解决方案

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • Plugins should only be updated via the plugin itself or by visiting the home page of the plugin.