为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Saya tidak bisa membuka firefox di win7, ketika saya klik muncul pesan "Gagal membaca berkas konfigurasi. Silakan kontak administrator sistem Anda"

  • 2 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

Saya tidak bisa membuka firefox di win7, ketika saya klik muncul pesan "Gagal membaca berkas konfigurasi. Silakan kontak administrator sistem Anda". Sudah saya install ulang tapi masalahnya tetap sama.

Saya tidak bisa membuka firefox di win7, ketika saya klik muncul pesan "Gagal membaca berkas konfigurasi. Silakan kontak administrator sistem Anda". Sudah saya install ulang tapi masalahnya tetap sama.

所有回复 (2)

more options

hi irul2008, please perform a clean reinstall of firefox:

  • download the full firefox setup file from https://www.mozilla.org/en-US/firefox/all/
  • uninstall firefox on the machine
  • manually delete all remaining files in the firefox program folder, which usually resides in C:\Program Files (x86)\Mozilla Firefox\
  • reinstall firefox with the setup file obtained in step 1

afterwards please run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner! Troubleshoot Firefox issues caused by malware

more options

Sounds that you have a .js (JScript) file in the "defaults\pref" folder that specifies to process a mozilla.cfg file.

If there are .js files present in the "defaults\pref" folder apart from the channel-prefs.js file that sets app.update.channel then open this file in a plain text editor like Notepad (Mac: TextEdit) and please post its content.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\defaults\pref\"