为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Is there any body out there ? I have sent multiple crash reports and asked for help as thunderbird has messed up , and I need to talk to someone about resto

  • 2 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 Wayne Mery

kengillett
kengillett
more options

Thunderbird is not working , It only opens in 'sandbox"-avast and it creates multiple entries of the one email, mostly it won't let me send because it doesn't recognize my out going server . There is a lot of data in my account that I would like to save , otherwise I would download a better email program.

Inappropriate language removed. Un-formatted text fixed

Thunderbird is not working , It only opens in 'sandbox"-avast and it creates multiple entries of the one email, mostly it won't let me send because it doesn't recognize my out going server . There is a lot of data in my account that I would like to save , otherwise I would download a better email program. ''Inappropriate language removed. Un-formatted text fixed''

由Andrew于修改

所有回复 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

M y guess is another case of avast crippling Thunderbird.

Here is what we know about Avast. https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Note - crash reports typically do not get responses. They as for your email address so they can get in touch with you if THEY want to, not the other way around. (the wording is fairly clear on that point)