为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Crash report I get uploading video to YouTube from my PC. https://crash-stats.mozilla.com/report/index/bp-b7f70b2d-79a4-4a91-b82e-62c2d2151229

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 sherman39

more options

I updated from Firefox 42 to Firefox 43. Since then I cannot upload videos from my PC to YouTube using Firefox 43. No problem with Firefox 42 or for that matter with Edge or Opera. I am using windows 10. I have cleaned history, cookies etc but that did not help. Firefox Safemode also does not help. Firefox hangs (Not responding )message and YouTube says it is uploading but the upload stays at 0%.If I click on the YouTube page Firefox whites out. I did try Windows 10 in safemode and this "solved" the problem, in that the video uploaded. Sadly I am not knowledgeable enough to know what this is telling me.I have checked my McAfee firewall and that seems to be set to allow Firefox. As I said Firefox 42 worked absolutely fine the problem therefore appears to be connected to Firefox 43.0/1/2/3. But what? Any suggestions appreciated. Regards

I updated from Firefox 42 to Firefox 43. Since then I cannot upload videos from my PC to YouTube using Firefox 43. No problem with Firefox 42 or for that matter with Edge or Opera. I am using windows 10. I have cleaned history, cookies etc but that did not help. Firefox Safemode also does not help. Firefox hangs (Not responding )message and YouTube says it is uploading but the upload stays at 0%.If I click on the YouTube page Firefox whites out. I did try Windows 10 in safemode and this "solved" the problem, in that the video uploaded. Sadly I am not knowledgeable enough to know what this is telling me.I have checked my McAfee firewall and that seems to be set to allow Firefox. As I said Firefox 42 worked absolutely fine the problem therefore appears to be connected to Firefox 43.0/1/2/3. But what? Any suggestions appreciated. Regards

所有回复 (1)

more options

Update

Problem Solved---or not!!! Seems the issue is the relationship between Firefox 43 and Trusteer Endpoint Protection (TEP), which my bank recommend I use. If I stop TEP then I can upload to YouTube via Firefox 43. For those who are unaware Trusteer is an IBM product and they tell me they are aware of the problem and it is currently being investigated and will (hopefully) be solved in a future release. "We will roll the update as a configuration update". Whatever that means.

So if you are using Trusterr Endpoint Protection and Firefox 43 there is a problem and check for Trusteer for future updates.