Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How can Iremove your donation request on my home page?

  • 4 个回答
  • 3 人有此问题
  • 12 次查看
  • 最后回复者为 biotext

more options

I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox

I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox

被采纳的解决方案

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

定位到答案原位置 👍 2

所有回复 (4)

more options

Is this on your Mac? (Currently this post was slotted under iPad/iPhone; a moderator can move it for you.)

The payment processing site does not share data back to your browser, so you need to close that ad manually. You should find a close button to the upper right of the ad. I have attached a screen shot illustrating. It took me 3 tries, but I don't know whether that is typical.

more options

I clicked on the x icon on the upper right-hand corner of the ad - to no avail. It does not go away.

I would appreciate it if you could figure out how to get rid of this.

more options

选择的解决方案

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

more options

Magic! The issue has been resolved. Thanks!