为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have problems accessing the email as "Authentication failed"..I did create a Master password

  • 3 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 christ1

more options

I had to open a new account by using the same address and yet I can not create a Master password. When I try to access the emails, I receive the message "Authentication failed". The message says: Sending of password for user dgrossu1 did not succeed. Mail server pop3.cogeco.ca responded Authentication failed. " I contacted the internet provider and they said that they do not know how to solve such issues.

I had to open a new account by using the same address and yet I can not create a Master password. When I try to access the emails, I receive the message "Authentication failed". The message says: Sending of password for user dgrossu1 did not succeed. Mail server pop3.cogeco.ca responded Authentication failed. " I contacted the internet provider and they said that they do not know how to solve such issues.

所有回复 (3)

more options
I can not create a Master password.

The master password protects any account passwords you told Thunderbird to remember. See http://kb.mozillazine.org/Master_password

I suppose this isn't exactly what you wanted to do.

When I try to access the emails, I receive the message "Authentication failed".

Verify your credentials via webmail.

more options

maybe there is a mistake somewhere else.. I can not see any email in Thunderbird..the authentication fails all the time (both send and receive)..although there is a Master password created it does not work when accessing the email.

more options

You don't use the master password to access your mail. For that you need your account password.

Thunderbird prompts you once upon startup to enter your master password. This will make any stored account passwords accessible.

You can try to reset the account password in case you told Thunderbird to remember it. http://kb.mozillazine.org/Setting_and_changing_email_passwords