为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

video plays fine but i am hearing only hissing noise for audio..

  • 10 个回答
  • 3 人有此问题
  • 9 次查看
  • 最后回复者为 FredMcD

more options

Hi.. I am using Mozilla firefox 43.0.4 on Ubuntu.. whenever i try to play video on facebook..

video plays fine but i am hearing only hissing noise for audio..  This is happening for only videos uploaded on facebook server
Hi.. I am using Mozilla firefox 43.0.4 on Ubuntu.. whenever i try to play video on facebook.. video plays fine but i am hearing only hissing noise for audio.. This is happening for only videos uploaded on facebook server

所有回复 (10)

more options

I am sorry to hear that there is a hissing noise when you watch videos on facebook. If this does also happen on other sites that play videos please consider that the speaker may need to be replaced?

First try this: What to do if Firefox won't play any sounds

more options

YouTube normally uses the HTML5 media player and not the Flash plugin in current Firefox versions. You can check that via the right-click context menu in the player area. The Flash player always shows the Flash version that is used. You can open the YouTube test page via "About the HTML5 player".

Make sure you have the latest GStreamer updates. You can see if it helps f you disable GStreamer support by setting this pref to false on the about:config page.

  • media.gstreamer.enabled
more options

Hi thanks for ur reply.. youtube video and audio is fine.. i am having issues in playing only facebook videos.. i tried ur suggestion of disabling media.gstreamer.enabled but it doesnt help.. any other suggestions ?

more options

The clip itself might be damaged.

more options

Hi.. i am saying all the facebook videos from fb server is not playing only in mozilla.. how can it be playing in chrome n not in mozilla ?

more options

Can you provide a public link?

more options

i am using firefox version 43.0.4 in Ubuntu 12.04 Linux..U mean i should give u my fb credentials ?

more options

FredMcD said

Can you provide a public link?
more options

what do u mean by public link ?

more options

No login or anything.