We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

error saving to sent folder

  • 23 个回答
  • 24 人有此问题
  • 41 次查看
  • 最后回复者为 Mungow

more options

This problem has become worse lately. Please help!!

When composing an email, I get a repeated message saying "There was an error saving the message to Drafts. Retry?"

Then when I send email, I get a message "There was an error saving the message to Sent. Retry?" It seems the message has sent at this point, but won't save to Sent Folder.

Sometimes repeatedly clicking "Yes" on the dialogues resolves the problem, and it saves. Sometimes with another dialogue saying "Your message has been sent and saved, but there was an error while running message filters on it.". Often (and more increasingly) the message doesn't save in Sent at all. And it's also taken to saving multiple times.

Using TB 38.5.1 Have tried compacting and repairing the Sent folder. Doesn't help. I'm using IMAP connection to email server that won't allow the "fix" of disabling saving sent mails by unchecking "Place copy in" .

This problem has become worse lately. Please help!! When composing an email, I get a repeated message saying "There was an error saving the message to Drafts. Retry?" Then when I send email, I get a message "There was an error saving the message to Sent. Retry?" It seems the message has sent at this point, but won't save to Sent Folder. Sometimes repeatedly clicking "Yes" on the dialogues resolves the problem, and it saves. Sometimes with another dialogue saying "Your message has been sent and saved, but there was an error while running message filters on it.". Often (and more increasingly) the message doesn't save in Sent at all. And it's also taken to saving multiple times. Using TB 38.5.1 Have tried compacting and repairing the Sent folder. Doesn't help. I'm using IMAP connection to email server that won't allow the "fix" of disabling saving sent mails by unchecking "Place copy in" .

所有回复 (3)

more options

Random, unreproducible errors are the worst kind to debug *sigh*

However, I just sent two emails to the same person, same cc:'s, approximately the same size (135kb), about 15 minutes apart (second email included some missing information).

The terminal log for both emails was IDENTICAL yet the first of the two gave me a whole bunch of already mentioned bother, including TWO copies in the Sent folder, the second went first time with one copy to the Sent folder as requested. I repeat, the terminal log is identical in every way except one has a timestamp [2016-06-10 13:18:30.355000 UTC] and the second has a timestamp [2016-06-10 13:36:34.537000 UTC].

According to the log, the first email took about 2 seconds, the second took about 1.5 seconds. But that's academic. What the log doesn't say is that the first email in fact took a good 15 seconds AFTER the 221 response. The second email went without a hitch at the speed indicated in the log.

The problem therefore seems not to be associated with the server. I'll continue to dig, I'll disable the AV scanner, set up TBird on another PC, maybe one with Lubuntu or something.

What's clear, though, is that there continues to be activity after the connection to the server has been closed, activity which TBird does not seem to be able to log. That's the real issue. It's like trying to find a motorway bottleneck in thick fog.

It's still infuriating.

由Mungow于修改

more options

I have only quickly browsed back over this thread, so apologies if I am repeating myself.

Thunderbird should be set to not save sent mail, or to not save sent mail to the sent folder on IMAP connected accounts for either Gmail/Hotmail. Both Microsoft and Google add the outgoing mail that travels through their SMTP server to your sent folder. Having Thunderbird try and do the same is the cause if some contention issues. For those providers, disable saving sent mail, or change the destination to the sent folder on local folder.

more options

Many thanks for keeping an eye on this thread. I was hoping for a "fix". There clearly isn't one because it (wherever "it" is) might not even be a Thunderbird issue, but I was hoping that somebody over the years might have discovered what (singular or plural) could be causing this. It seems to be random, haphazard and undefinable (a little like Trump's intelligence). Therefore I'll bow out and hope that I can pinpoint the issue on my own particular installation. If I "solve" it, I'll come back and post here.

  1. 1
  2. 2