为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 2nd profile slow to start

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

When I open my profile in Firefox, it launches within 5 seconds. When my wife clicks on hers, it takes at least 30 seconds to start. I have turned off add-ons and extensions and that makes no difference. I can start hers in safe mode and all is there, but it still takes about 30 seconds to launch.

Running Win7 and have checked Firewall settings, but of course would be the same for both profiles.

Any suggestions?

When I open my profile in Firefox, it launches within 5 seconds. When my wife clicks on hers, it takes at least 30 seconds to start. I have turned off add-ons and extensions and that makes no difference. I can start hers in safe mode and all is there, but it still takes about 30 seconds to launch. Running Win7 and have checked Firewall settings, but of course would be the same for both profiles. Any suggestions?

被采纳的解决方案

Do you both have different Windows user accounts?

Create a new profile as a test to check if the current profile is causing this problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

定位到答案原位置 👍 0

所有回复 (2)

more options

Hello remnam, maybe your wife's profile is corrupted. Create a new (third) profile and if that one works correct, then you can transfer the valuable data from corrupted profile to the new one.

https://support.mozilla.org/kb/recovering-important-data-from-an-old-profile

http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

thank you

more options

选择的解决方案

Do you both have different Windows user accounts?

Create a new profile as a test to check if the current profile is causing this problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.