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sync not working at all

  • 2 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 LaVBallCT

LaVBallCT
LaVBallCT
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I moved (started from scratch) to Windows 10 and I cannot get Sync to work at all. I just keep getting "500 error" whenever I hit the "Sign In" button.

My other items (phone, tablet, and old Win 8.1 image) are all working fine.

There is another thread for this already, but I wanted to add a message to that and can't seem to unless I create a new question in here first.

I moved (started from scratch) to Windows 10 and I cannot get Sync to work at all. I just keep getting "500 error" whenever I hit the "Sign In" button. My other items (phone, tablet, and old Win 8.1 image) are all working fine. There is another thread for this already, but I wanted to add a message to that and can't seem to unless I create a new question in here first.

所有回复 (2)

guigs
guigs
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Hi LaVBallCT , Try to temporarily remove the account from the Sync Settings.

  1. Open the three bar menu
  2. Click on the Sync option on the left
  3. Click on "Disconnect"
  4. Restart Firefox and Sign back in

Did this help?

LaVBallCT
LaVBallCT 提问者
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I've actually been in that state (no account shown) for a while now.

When I try to get to the Tools > Options > Sync > Sign In screen I get the "500 Error - Oh dear, something went wrong there. We've been notified and will get working on a fix. " screen with the big blue Home button.

That error didn't seem to change if I had an account showing or not. My other devices are OK, it is just this new Win10 hard drive that is having massive issues.