为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Troubleshoot WebGL Support in Firefox 44 / OSX 10.11.3

  • 3 个回答
  • 11 人有此问题
  • 2 次查看
  • 最后回复者为 aesthaddicts

aesthaddicts
aesthaddicts
more options

I am using a 13" Macbook Air 2014 with a 1.7Ghz Intel Core i7 (Intel HD 5000 Graphics). WebGL support seems to be disabled in the latest version of Firefox. Running the simple code snippet `document.createElement('canvas').getContext('webgl')`throws `Error: WebGL: Error during native OpenGL init.` WebGL works fine in latest Chrome.

A screenshot of the "Graphics" section on the page `about:support` as well as an excerpt of my `about:config` showing everything relevant to the term "webl" is attached.

What is the reason for WebGL not working properly? What is that dubios previous crash or how can I find out? How do I re-enable it?

Any help is greatly appreciated, thanks in advance.

I am using a 13" Macbook Air 2014 with a 1.7Ghz Intel Core i7 (Intel HD 5000 Graphics). WebGL support seems to be disabled in the latest version of Firefox. Running the simple code snippet `document.createElement('canvas').getContext('webgl')`throws `Error: WebGL: Error during native OpenGL init.` WebGL works fine in latest Chrome. A screenshot of the "Graphics" section on the page `about:support` as well as an excerpt of my `about:config` showing everything relevant to the term "webl" is attached. What is the reason for WebGL not working properly? What is that dubios previous crash or how can I find out? How do I re-enable it? Any help is greatly appreciated, thanks in advance.

所有回复 (3)

aesthaddicts
aesthaddicts 提问者
more options

Forgot to attach the screenshots, here they are:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use this button to go to the current Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory:
    Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder
aesthaddicts
aesthaddicts 提问者
more options

cor-el said

Try to delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

While that did help with my problem it unfortunately resurfaced just now, shortly after. Is there no fix that does not involve just starting over completely fresh again and again? Some way to actually debug it? Thanks!

由aesthaddicts于修改