为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox not loading certain media

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Hyncharas

more options

I've been noticing some peculiar issues with the latest release of Firefox. Three websites I've been to in the past month all have problems loading certain media, the media appears but vanishes when you scroll down pages, or menus function incorrectly.

The websites I've identified this problem on are as follows:

http://www.dyson.co.uk

http://www.mclaren.com

http://exiii.jp/eng.html

The browser has also crashed a couple of times due to "content overload".

I've been noticing some peculiar issues with the latest release of Firefox. Three websites I've been to in the past month all have problems loading certain media, the media appears but vanishes when you scroll down pages, or menus function incorrectly. The websites I've identified this problem on are as follows: http://www.dyson.co.uk http://www.mclaren.com http://exiii.jp/eng.html The browser has also crashed a couple of times due to "content overload".

由Hyncharas于修改

所有回复 (4)

more options

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. When you are in private browsing mode then Firefox can show a shield icon at the left end of the location/address bar that some content is affected.

You can disable this feature in "Options/Preferences > Privacy" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences > Privacy: "Use Tracking Protection in Private Windows"

If you use extensions (3-bar button/Tools > Add-ons > Extensions) that can interfere with loading content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

more options

The websites are viewed with Private Browsing Mode switched off, so that can't be the reason.

The pages load perfectly in Microsoft Edge, and in Firefox I turned off the security apps to make sure, to no effect, so I suspect this is a browser issue.

more options

Did you try Safe Mode?

Start Firefox in Safe Mode to check if one of the extensions (3-bar button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Hardware Acceleration isn't switched on.

As for Safe Mode they run in that, but unfortunately that's the only way the sites want to work properly; running Firefox normally with all add-ons deactivated still won't let certain media load correctly.

由Hyncharas于修改