为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

upgraded to windows 10 and adobe flash plugin crashes on every page

  • 9 个回答
  • 7 人有此问题
  • 1 次查看
  • 最后回复者为 TerriF

more options

For the 9th time, I have upgraded to windows 10 and the flash plugin crashes on every page! I have updated every thing I can thing of..installed CCleaner and ran that..unchecked my accelerator..unchecked protected mode..cleared cache on everything..cleaned my register..uninstalled and reinstalled flash and anything else I could think of, per suggestions on the forum and nothing has worked! I have, however, noticed that Internet Explorer works fine, but I prefer Firefox. (picky, huh?) I am not currently running Windows 10 at this time.

For the 9th time, I have upgraded to windows 10 and the flash plugin crashes on every page! I have updated every thing I can thing of..installed CCleaner and ran that..unchecked my accelerator..unchecked protected mode..cleared cache on everything..cleaned my register..uninstalled and reinstalled flash and anything else I could think of, per suggestions on the forum and nothing has worked! I have, however, noticed that Internet Explorer works fine, but I prefer Firefox. (picky, huh?) I am not currently running Windows 10 at this time.

所有回复 (9)

more options

I think if you apply these changes to Flash now, before you update, that might help, but I'm not sure: Adobe Flash plugin has crashed - Prevent it from happening again.

Your Firefox may have logged some data that would help track down the cause of the problem. Please check the support article "Firefox crashes - asking for support" for steps to get recent crash report IDs from the about:crashes page. If any seem to correspond to the Flash crashes, please post some of the recent report IDs here.

more options

I just purchased a new computer with W/10 pre-loaded @ factory. I have used & loved Firefox over EVERY other browser for several years & made it my default browser, quite superior to Microsoft's new 'Edge". However, one thing keeps consistently happening - Adobe Flash crashes EVERY time a web-page that requires it is opened. I have been through all available trouble-shooting offered by Mozilla & Adobe, but nothing remedies this. Numerous times I have checked the 'submit crash report' tab, but never get any feedback or remedy from that. Re-loading the page makes the alert disappear, but flash functions on the page are still limited. Is W/10 too advanced for the flash player to know what to do? I wonder how many W/10 users have similar problems.

由MJThompson-于修改

more options

Hi MJThompson, I'm sorry to hear about Flash crashing. When you use the Mozilla Crash Reported to submit data it is aggregated with the data of other submitters and used to spot trends and prioritize fixes. However, the team analyzing crash reports doesn't provide support.

If you want to share some crash reports with us to see whether we notice anything, you can paste the crash report IDs into a reply. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page or from disk.

more options

jscher2000, you've bailed me out of pickles before, but now I really have a conundrum. I have an HP G6 laptop that was upgraded to Windows 10. Running FF 48, Flash 22, Shockwave for Director 12.

I have no problems with scripts hanging, and am using Flash with "ask to activate", and option "enable Flash protect" unchecked. Not been having any problems with temporary "allow now" Flash sites or unresponsive scripts

Enter the conundrum...I just replaced my XP (sigh...) with an HP Pavilion 510/Windows 10. Have the same FF 48, the same version Flash (after 23 didn't work... and Shockwave. I've checked my add on settings, plug ins etc. Everything between the two computers is identical.

But getting a constant "unresponsive script" every time I try to "allow now" the Flash plug in.

Can't for the life of me figured what why one works, and the other doesn't. huh?

由TerriF于修改

more options

Added also identical Trend Micro antivirus software between the two computers

由TerriF于修改

more options

Hi TerriF, on Windows 10, you might have an issue with the Skype extension, which you can disable on the Firefox Add-ons page.

Otherwise... does the unresponsive script dialog point to a web-based script or an internal or add-on script? Web-based script addresses generally start with http or https, while internal/add-on addresses generally start with chrome or resource.

more options

Well, there's another interesting tidbit. Remember, the HP laptop with 10 upgrade works just fine. The HP desktop with 10 installed from factory is the problem child.

There is a SKYPE extension on my laptop, but it's disabled. The desktop has no SKYPE extension. Both have the same Trend Micro extensions disabled identically.

The unresponsive script dialogue box doesn't point to anything specifically, nor is there a way for me to see what script is hanging that I know of. What I will say is that when I say "allow now" for that site (that works perfect on the laptop), the URL field activity at the bottom seems to be trying to connect to adobe.com, but never getting there.

由TerriF于修改

more options

TerriF, the person who started this thread is probably getting email notifications for each message posted in this thread. Unresponsive script warnings and Flash crashes are completely separate things, so it's best to start your own thread. You can try the solutions the article Warning Unresponsive script - What it means and how to fix it. If that doesn't help, starting a new thread will allow the folks here to get more details about your setup. You can start a new thread here.

more options

Thank you, Chris. I started a new thread. BTW, that solution page must be very old. There is no "Enter integer value" in about:config for FF 48

由TerriF于修改