为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Problems with Virgin Media

  • 2 个回答
  • 1 人有此问题
  • 16 次查看
  • 最后回复者为 SoulStew

more options

Since last weekend, 2nd April I haven't been able to send emails from my own domain named email accounts via Virgin Media in Thunderbird. Has anyone else experienced this at all?

Is this down to Virgin or had there been a Thunderbird update?

I have set these email accounts up in Window's mail and they work fine through there, its just Thunderbird that not working.

Receiving emails is working fine...

Since last weekend, 2nd April I haven't been able to send emails from my own domain named email accounts via Virgin Media in Thunderbird. Has anyone else experienced this at all? Is this down to Virgin or had there been a Thunderbird update? I have set these email accounts up in Window's mail and they work fine through there, its just Thunderbird that not working. Receiving emails is working fine...

所有回复 (2)

more options

There's a relevant thread here: http://community.virginmedia.com/t5/Email-Cloud-and-webspace/Cant-send-outgoing-emails-on-SMTP/m-p/3080985/highlight/true#M120518 You'll see there's a recent post there from someone who contacted Virgin Media and was told they are having problems with customers trying to log in using email clients -- he uses Mac Mail but the problem probably affects Thunderbird too. I suggest you keep an eye on that forum, or contact Virgin Media direct.

more options

Thanks for that..

Spent time talking to Virgin this morning, and they admit there's a problem with some of their servers and it's a waiting game.

May have to use Window's Mail until there's fix.