为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Haven't received email for password after trying several times

  • 2 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 the-edmeister

more options

I haven't used Firefox in a long time,and therefor forgotten my username and password.I've clicked on the "Send email" several times during these past week's,but not yet received the email confirmation.

I haven't used Firefox in a long time,and therefor forgotten my username and password.I've clicked on the "Send email" several times during these past week's,but not yet received the email confirmation.

所有回复 (2)

more options

Is this for this support forum? Firefox Sync? Please elaborate.

more options

https://status.services.mozilla.com/

Firefox Accounts for Firefox Sync (and other Services) is having continuing problems for the past 3 days. It seemed to be fixed yesterday Apr 4, 17:00 UTC but another problem arose later. Currently the issue is with logging in or creating new accounts.

Check that status page later to see when the current problem is resolved.