为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Upper part of screen gets "whiped out" when I minimize and then maximize browser (Firefox only).

  • 2 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

Jeremy88
Jeremy88
more options

Some of the built-in toolbars, menus, menu bar, and other parts of my screen will occasionally disappear, or parts of the browser window will "white out" when I minimize and then maximize my Firefox browser window in Windows 10. It happens only in Firefox (no other programs). I can still use the software, I just can't see what I'm pointing to. If I point to specific menu items, however, they will re-appear, one at a time, as I point to them. Usually I can restore all of my menus and toolbars by minimizing the window again, and then switching back to it using <alt><tab>. I have attached a screen shot that shows an example of this problem.

Some of the built-in toolbars, menus, menu bar, and other parts of my screen will occasionally disappear, or parts of the browser window will "white out" when I minimize and then maximize my Firefox browser window in Windows 10. It happens only in Firefox (no other programs). I can still use the software, I just can't see what I'm pointing to. If I point to specific menu items, however, they will re-appear, one at a time, as I point to them. Usually I can restore all of my menus and toolbars by minimizing the window again, and then switching back to it using <alt><tab>. I have attached a screen shot that shows an example of this problem.

所有回复 (2)

Jeremy88
Jeremy88 提问者
more options

Here is a screen shot that shows an example of this problem.

FredMcD
FredMcD
more options

check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.


Flash Player Version: 21.0.0.213 Flash Player (Linux) Version 11.2.202.616

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Optional offer: McAfee Security

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Optional offer: McAfee Security


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration