First, have your ISP check your service. Start Win IE. Is this also slow?

Unplug your modem for a slow count of 10 to reset it.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

Not an issue with ISP, as I said the wireless connection speed is operating at 65 mbps. This is true whether I am connected through Verizon at a friend's house or at my apt through T-mobile. Win IE is just as slow. I started Firefox in Safe mode as well. No change.

Was trying to download a program and the downloader window was just hanging for 30 minutes until it finally disappeared. Tried this several times and have had the same result.

Note streaming audio and audio/video does not result in the same problem...

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

As a test, disable your protection programs.

Hi Fred,

   It appears to happen when I am downloading anything from ANY website.  For instance, it takes 15 minutes for me to download a file from cnet that is 14mb.   Any thoughts?