为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird v38.7.2 not recognizing my password

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 jwroet

more options

Currently running Thunderbird 38.7.2 on my HP laptop running Windows 10. Email has been working fine forever until this morning when I attempted to access new emails, but Thunderbird doesn't recognize my password and provides this feedback message:

Sending of password for user john_roeth@hotmail.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=DM2PR04MB621.namprd04.prod.outlook.com:1995:SSL]

I can access new emails in my Hotmail email account by logging into the internet directly (via www.hotmail.com) or via my iPad or iPhone using the same password that is not working when attempting to read new emails via Thunderbird. Suggestions?

Currently running Thunderbird 38.7.2 on my HP laptop running Windows 10. Email has been working fine forever until this morning when I attempted to access new emails, but Thunderbird doesn't recognize my password and provides this feedback message: Sending of password for user john_roeth@hotmail.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=DM2PR04MB621.namprd04.prod.outlook.com:1995:SSL] I can access new emails in my Hotmail email account by logging into the internet directly (via www.hotmail.com) or via my iPad or iPhone using the same password that is not working when attempting to read new emails via Thunderbird. Suggestions?

被采纳的解决方案

所有回复 (2)

more options

选择的解决方案

more options

Matt said

A belated response, but an answer. See http://thunderbirdtweaks.blogspot.com.au/2016/06/hotmail-proxy-errors.html

Thank you very much for the solution! I've had my hotmail account for over 10 years and couldn't figure out why it just stopped working. I was on the verge of scrapping the account, so your solution was just in the nick of time! Thanks again!!