为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Profile corrupted? Inbox and Sent empty, folders like abook.mab, addons.jsn showing as local folders but empty.

  • 5 个回答
  • 2 人有此问题
  • 30 次查看
  • 最后回复者为 christ1

more options

I closed Thunderbird on my old computer, copied the Profile folder to the second hard drive. I pasted the profile into the Profile folder in the newly installed Thunderbird file structure on the new computer, then opened Thunderbird. The Inbox and Sent folders are empty, all of my Local Folders are missing, and I have a long list of "Local Folders" with names like abook.mab, addons.jsn, etc. with nothing in them. I opened Thunderbird on my old PC and it has similar issues, Inbox and Sent folders empty, the same list of empty "Local Folders", but further down are my original real Local Folders which appear to have all of my old emails in them, and the Address Book is still populated. Is there a way to retrieve my apparently lost Inbox and Sent emails, and to copy the real Local Folders and Address Book to Thunderbird on my new PC (it currently only has the emails received in the last couple of days in the Inbox.

I closed Thunderbird on my old computer, copied the Profile folder to the second hard drive. I pasted the profile into the Profile folder in the newly installed Thunderbird file structure on the new computer, then opened Thunderbird. The Inbox and Sent folders are empty, all of my Local Folders are missing, and I have a long list of "Local Folders" with names like abook.mab, addons.jsn, etc. with nothing in them. I opened Thunderbird on my old PC and it has similar issues, Inbox and Sent folders empty, the same list of empty "Local Folders", but further down are my original real Local Folders which appear to have all of my old emails in them, and the Address Book is still populated. Is there a way to retrieve my apparently lost Inbox and Sent emails, and to copy the real Local Folders and Address Book to Thunderbird on my new PC (it currently only has the emails received in the last couple of days in the Inbox.

所有回复 (5)

more options
on my old computer, copied the Profile folder to the second hard drive.

Please provide the full path including the name of the folder you copied.

I pasted the profile into the Profile folder in the newly installed Thunderbird file structure on the new computer

Please provide the full path where you pasted the profile folder, including the name of the profile folder.

Also, please provide the contents of profiles.ini from the new computer.

more options

C:\Users/Ray\AppData\Ray\AppData\Roaming\Thunderbird\Profiles\

C:\Users/User\AppData\Ray\AppData\Roaming\Thunderbird\Profiles\

(PC builder left user name as user rather than Ray)

[General] StartWithLastProfile=1

[Profile0] Name=default IsRelative=1 Path=Profiles/5il2zyl0.default Default=1

more options
C:\Users/Ray\AppData\Ray\AppData\Roaming\Thunderbird\Profiles\
(PC builder left user name as user rather than Ray)

I don't know what PC builder is and what it does. In any case, your path looks a bit odd. Is it too much to ask to post the exact path, not the one screwed by a tool you may use?

Are you saying you copied the entire 'Profiles' folder? What profile(s) are in there?

Did you copy over profiles.ini from the old computer as well?

more options

By PC builder I mean the guy in the computer business that built my new PC (assembled the ordered case and components and installed Windows 7 Pro 64 bit, the same Windows version that I had in my old PC). If you are able to help please do so, if not - no problem, thanks for posting.

more options
C:\Users/User\AppData\Ray\AppData\Roaming\Thunderbird\Profiles\

Windows doesn't use forward slashes, so this can't be right.

I'd expect a path like C:\Users\User\AppData\Roaming\Thunderbird\

If this isn't what you have on the new computer fix it. This would also be the path where your profiles.ini should be, and where you'd need to copy the 'Profiles' folder to.

If you are able to help please do so, if not - no problem, thanks for posting.

Anyone trying to help depends on you to precisely answering the questions being asked. All questions.

由christ1于修改