为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox goes straight to crash report. No Firefox folder in Applications Support.

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 philipp

takicat
takicat
more options

On my partners computer Firefox goes straight to Crash Report and is stuck in an endless loop. I have tried a clean reinstall and the same thing happens. Profile Manager does not seem to exist anywhere on her system. I cannot find any folders or files with the word profile.

In the Old Firefox Data folder I found this.

On my partners computer Firefox goes straight to Crash Report and is stuck in an endless loop. I have tried a clean reinstall and the same thing happens. Profile Manager does not seem to exist anywhere on her system. I cannot find any folders or files with the word profile. In the Old Firefox Data folder I found this.

所有回复 (1)

philipp
philipp
  • Moderator
more options

hi, in case your partner's computer is a mac, please see if Crashes on startup after the update to Firefox 46 on OS X can help.