为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sync isn't working between my old computer and a new one--both are logged in.

  • 4 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 FredMcD

more options

I've got a new computer. The old one says firefox is "up to date" when I check, and I just installed firefox on the new one. Both are logged into sync. And both show a current "sync" date. I've tried restarting both firefox programs several times. Nothing seems to work. My history and bookmarks and passwords are not showing up on the new computer, even though both show all the sync options checked. I've got to solve this in the next few hours, or I'll lose the old computer and its contents. Why in the world isn't this working? I'm running Windows 7 on both machines, and they are both desktop machines. I'm sending this question from the old computer, so the "share data" button is going to show that one.

I've got a new computer. The old one says firefox is "up to date" when I check, and I just installed firefox on the new one. Both are logged into sync. And both show a current "sync" date. I've tried restarting both firefox programs several times. Nothing seems to work. My history and bookmarks and passwords are not showing up on the new computer, even though both show all the sync options checked. I've got to solve this in the next few hours, or I'll lose the old computer and its contents. Why in the world isn't this working? I'm running Windows 7 on both machines, and they are both desktop machines. I'm sending this question from the old computer, so the "share data" button is going to show that one.

所有回复 (4)

more options

oh, in case it makes a difference, I'm behind a firewall. Could that be having an impact?

more options

This is another way;

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

This is your current profile. Copy the folder As Is to a folder on a thumb drive. Then Copy the folder to the new system.

more options

Yes, this worked. So it's an answer to the immediate problem. (and thank you). I'd really like to know how to get the Sync working properly, though, so that I can keep multiple installations in sync (for example, as passwords change), since that is supposed to be what it does--and it seems it isn't happening.

more options

I don't use sync. I've called the big guys to help you. Good luck.