为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

(OSX Yosemite, Firefox 45) YouTube Embed Crashes Firefox

  • 5 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 chipthrasher

more options

Sometimes when I play an embedded YouTube video (HTML5, not Flash) Firefox crashes, and sometimes even the system restarts. I know for a fact there is no malware on my system. This has only happened when playing videos on khanacademy.org. Any suggestions? Thanks!

Sometimes when I play an embedded YouTube video (HTML5, not Flash) Firefox crashes, and sometimes even the system restarts. I know for a fact there is no malware on my system. This has only happened when playing videos on khanacademy.org. Any suggestions? Thanks!

被采纳的解决方案

Note that all three reports are from Firefox 45.0.2 on May 9, 2016

You can see in the crash report that the crashing thread have a reference to the plugin-container process. This makes it more obvious that the crashes at that time were a problem with a plugin and not with the HTML5 media player that wouldn't use a plugin. The last report also include the Shockwave Flash plugin (19.0.0.245)

  • bp-be767fd4-c537-4be0-9a43-2e74b2160602

Do you have reports from the current 46 release or at least more recent (last week)?

定位到答案原位置 👍 0

所有回复 (5)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

Note that the System Details list next to the question shows that you have an outdated Shockwave Flash 19.0 r0 version.

You can find the latest Flash player versions for Firefox on this page:

more options

cor-el said

Note that the System Details list next to the question shows that you have an outdated Shockwave Flash 19.0 r0 version. You can find the latest Flash player versions for Firefox on this page:

At the time of the crash, the Flash player wasn't outdated. Also, the website that was crashing Firefox doesn't use plugins like that (unless HTML5 isn't supported). Thanks!

Here are the crashes: bp-5ffac15d-1509-407a-92ca-ba24e2160602 bp-f657f99b-8720-4113-9f75-9c39b2160602 bp-be767fd4-c537-4be0-9a43-2e74b2160602

I'm not sure which one is the correct, but I'm assuming all of them because they all started with BP and it's happened multiple times (I have submitted the reports).

由chipthrasher于修改

more options

选择的解决方案

Note that all three reports are from Firefox 45.0.2 on May 9, 2016

You can see in the crash report that the crashing thread have a reference to the plugin-container process. This makes it more obvious that the crashes at that time were a problem with a plugin and not with the HTML5 media player that wouldn't use a plugin. The last report also include the Shockwave Flash plugin (19.0.0.245)

  • bp-be767fd4-c537-4be0-9a43-2e74b2160602

Do you have reports from the current 46 release or at least more recent (last week)?

more options

Thank you! In 46, I haven't gotten any crashes yet. Thanks!