为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I'm crashing over a dozen times a day. Is this c ommon?

  • 4 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I'm using 46.0.1. I'm not getting any "update Java" messages, but I'm crashing or getting that 'not responding' thing over a dozen time a day. I'll go out for a couple of hours leaving my computer on and Firefox running, and come back to the crash report window, so it crashed while nothing was happening. Are others having this problem?

I'm using 46.0.1. I'm not getting any "update Java" messages, but I'm crashing or getting that 'not responding' thing over a dozen time a day. I'll go out for a couple of hours leaving my computer on and Firefox running, and come back to the crash report window, so it crashed while nothing was happening. Are others having this problem?

所有回复 (4)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

Some of your crash reports weren’t sent to the Mozilla Servers.

more options

bp-03b7fd8a-5bb0-488a-bb66-3fd762160607 6/7/2016 9:15 AM bp-1b35030c-eb64-47a0-972b-e63bc2160606 6/6/2016 5:03 PM bp-9d4ef2c0-2245-4018-8213-0882f2160606 6/6/2016 12:53 PM bp-32df2345-a434-4831-979a-4e6ff2160606 6/6/2016 8:53 AM bp-3c6a72cc-9b22-4283-9630-a1cd52160605 6/5/2016 8:50 AM bp-02456f51-51bf-471e-a041-e6ac02160604 6/4/2016 2:00 PM bp-deb5d8b8-0523-467e-b083-1f0102160602 6/2/2016 12:02 PM bp-76a716ac-e924-478f-9bfb-432292160607 5/18/2016 4:03 AM bp-842ee48f-befd-4111-947b-1e6332160607 5/12/2016 4:34 PM bp-8835895f-3eec-430c-b902-442982160509 5/9/2016 6:26 PM

more options

Signature OOM | small

Attention Sumo's there are 40 related bug reports

Note: only one report lists RoboForm.dll = RoboForm password manager


Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.