Even whitelisted messages end up in junk folder
Version 38.7.0, I have the option per account set to use address book for the whitelist.
However I still have messages from senders in my address book going into the spam folder, it looks like the spamassassin is overriding the status.
From one of the messages, I verified the account is in my address book. For reference this is an automated logwatch system log message, so completely valid and expected.
X-Spam-Exception: WHITELISTED X-Spam-Threshold: 95 X-Spam-Score: 100 X-MS-Exchange-Organization-SCL: 9 Precedence: junk X-Spam-Flag: YES X-Virus-Scanned: OK X-MessageSniffer-Scan-Result: 0 X-MessageSniffer-Rules: 0-0-0-24741-c X-CMAE-Scan-Result: 100 X-CNFS-Analysis: v=2.2 cv=IsBcS/3g c=1 sm=1 tr=0 p=UguRHjNG2eEA:10 a=bSE9xsV93cfAVu6tjWOz1g==:117 a=bSE9xsV93cfAVu6tjWOz1g==:17 a=pD_ry4oyNxEA:10 a=nOf8wUsDvlydDu9FVtIA:9 a=nPjT8QfZ3dAt4XiY:21 a=_W_S_7VecoQA:10 a=HGj0B5wfAAAA:8 a=WYwO6HsNTsKnAgZGz4EA:9 a=z6MBEZkA4MFJY6IAU1Uh:22
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So what do you want us to do about your spamassasin?
Is it possible to have the whitelist override the spamassassin flag?
Certainly we have an option to trust of not trust spamassasin. Right click your account, select settings and then click the junk settings entry in the list. But I think you will find it is already turned off and you having an IMAP account means your server is doing the trusting on your behalf.