为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

plz slove my profile problems by online

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 FredMcD

more options

Your Firefox profile cannot be loaded. It may be missing or inaccessible

Your Firefox profile cannot be loaded. It may be missing or inaccessible

所有回复 (2)

more options

Do you recall what Firefox was doing before this problem started? For example, Firefox might lose track of your profile folder if it was interrupted during the Refresh process. Knowing the last thing Firefox was doing would be helpful in getting some or all of your data/settings back.

IMPORTANT: Do not use the Windows "system restore" feature unless all else fails because it can cause permanent data loss.

To get Firefox back up and running, the first step is:

Create a new Firefox profile

A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.

Exit Firefox if applicable. Start up the Profile Manager from the Run dialog or system search box by typing or pasting the following and pressing Enter to run it:

firefox.exe -P

This should display the Profile Manager dialog. Don't delete anything here!

Any time you want to switch profiles, exit Firefox and return to this dialog.

Click the Create Profile button, assign a name like June2016, and skip the option to relocate the profile folder. After creating the profile, select it and start Firefox in that profile.

Will Firefox start? Good. Next we can search for your data.

more options