为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

https://wegoobackonpointe.org/7561226569116/ Patch: firefox-patch.js 1.1kb firefor quit working and this popup patch came up. i installed it

more options

https://wegoobackonpointe.org/7561226569116/ Patch: firefox-patch.js 1.1kb is this a legitimate patch? if not, how can i remove it?

https://wegoobackonpointe.org/7561226569116/ Patch: firefox-patch.js 1.1kb is this a legitimate patch? if not, how can i remove it?

所有回复 (3)

more options

You have been tricked into installing potentially very dangerous malware.

  1. Please scan your computer with all the tools listed in this article
  2. Please carefully follow the instructions and use this free special tool to remove the Kovter Trojan:
    • Trojan.Kotver Removal Tool
      That page has the file download link in it for the tool. You will need the 64bit version, as you are using 64bit Windows.
    • The tool reports if nothing is found, otherwise it produces a log file. It would be interesting to see the contents of the log file.

Any idea how you got this and what site triggered this problem ? (may be hard to figure out, time delays may be involved.)

Do you still see these popups with the orange screen ?

more options

I just noted the file size of this malware may have increased, possibly it is a new version. If you still have the file please keep it.

Please also submit the file to virustotal.com and let us have the link they provide once it is scanned. Then rename the file from firfox-patch.js to firefox-patch.js.xxx that should render it inactive.

.edit fixed virustotal url

由James于修改

more options

When you are using the downloads panel (the one attached to the toolbar button), be careful not to click the download as that may execute it immediately. Instead, right-click it and choose Open Containing Folder. That will launch a file window with the unwanted download highlighted, and then you can rename it, or press the Delete key to send it to the Windows Recycle Bin.

If the download has already disappeared from the panel, the same mouse action works in the full download list (Ctrl+j or "Show All Downloads").

Once the file is displayed in Windows Explorer, Rename should be available from the context menu when you right-click the file name.

By default, Windows hides the .js and .txt extensions, making it tricky to effectively rename files. To ensure that you are in fact deactivating the dangerous script file, please set Windows to show ALL file extensions. This article has the steps: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions

If the change is effective, Windows should change the file "type" from JScript to Text Document.