为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

My password sync is not working

  • 1 个回答
  • 2 人有此问题
  • 11 次查看
  • 最后回复者为 guigs

Hollywood_Shooter
Hollywood_Shooter
more options

I had a PC desktop system power outage while using an app called BOX to sync local files with a web folder. When I recovered my system from the outage, my stored passwords are no longer showing up in "OPTIONS -> SECURITY -> SAVED LOGINS".

The "OPTIONS -> SYNC" tab shows me as logged into my account, and I've tried logging out and back in -- at which point I get a message saying my account will sync momentarily, but the passwords do not come back.

I have 2 other devices, both android, sync'd to this same account.

Short of typing in all my saved passwords manually, how do I get Firefox to repopulate the saved password logins list correctly?

Thanks!

I had a PC desktop system power outage while using an app called BOX to sync local files with a web folder. When I recovered my system from the outage, my stored passwords are no longer showing up in "OPTIONS -> SECURITY -> SAVED LOGINS". The "OPTIONS -> SYNC" tab shows me as logged into my account, and I've tried logging out and back in -- at which point I get a message saying my account will sync momentarily, but the passwords do not come back. I have 2 other devices, both android, sync'd to this same account. Short of typing in all my saved passwords manually, how do I get Firefox to repopulate the saved password logins list correctly? Thanks!

被采纳的解决方案

Hollywood_shooter,

First, disconnect all of the devices from the sync account before the blank login files is synced across devices. Right Away.

Second, look for a profile folder or device that has a timestamp the logins from before they disappeared.

Look for this file in the profile folder on the desktop: key3.db and logins.json and see Profiles - Where Firefox stores your bookmarks, passwords and other user data

If none of these files have the logins, I am sorry, unless you have a local back up you will have to login again.

If you do find the file, replace it in a new profile and restart firefox Profile Manager - Create, remove or switch Firefox profiles

定位到答案原位置 👍 0

所有回复 (1)

guigs
guigs
more options

选择的解决方案

Hollywood_shooter,

First, disconnect all of the devices from the sync account before the blank login files is synced across devices. Right Away.

Second, look for a profile folder or device that has a timestamp the logins from before they disappeared.

Look for this file in the profile folder on the desktop: key3.db and logins.json and see Profiles - Where Firefox stores your bookmarks, passwords and other user data

If none of these files have the logins, I am sorry, unless you have a local back up you will have to login again.

If you do find the file, replace it in a new profile and restart firefox Profile Manager - Create, remove or switch Firefox profiles