为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Flash Player update

more options

My Flash Player needs to be updated. Firefox tells me that the plug in is outdated but when I try to download and install an update It never completes. I don't know how to fix this. Please advise. Thanks

My Flash Player needs to be updated. Firefox tells me that the plug in is outdated but when I try to download and install an update It never completes. I don't know how to fix this. Please advise. Thanks

所有回复 (3)

more options

The standard download is a small program that connects back to Adobe for additional files. If that one isn't working, try the "full" (also known as "offline") installer from the following page:

https://www.adobe.com/products/flashplayer/distribution3.html

Find the Windows - Firefox row in the first table. You can use either the EXE or MSI package, they should both work.

Success?

more options

Thanks for the information but I couldn't get the Flash program to install even though I have the new Firefox version.

more options

Where does it fail? For example, you can download the file, but when you run it, you get a message? Or it seems to install correctly, but it doesn't show up in Firefox? As much detail as you can provide would be helpful to suggest next steps.