For IMAP: First check those folders are subscribed to see. right click on Mail account name and click on 'subscribe' to see list. OR File > subscribe Confirm the folders are selected. Then check Account Settings are set up correctly: note; for gmail account - see lower down. via Menu Bar: 'Tools' > 'Account Settings' > 'Copies & Folders' for the IMAP account via Mail Toolbar: 'Menu icon' > 'Options' > 'Account Settings' > 'Copies & Folders' for the IMAP account when sending messages automatically: * Select: 'Place a copy in' * Select: 'Other' and 'Sent' on imap mail account (the server Sent folder might be called something similar eg: Sent Items) * Click on 'OK' to save changes to Account Settings. ---------------------------------------- '''Is this a gmail imap account?''' If yes, then make following changes: On the Copies & Folders tab in the When sending messages, automatically section: * Place a copy in > leave unchecked gmail auto inserts into Sent, so not necessary to state it otherwise you get two copies. * click on OK when done. Confirm settings are now correct and tell me if this is a gmail account. Please report back on results.