为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Occasionally I find that Firefox will not connect to any web site.

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 FredMcD

more options

Occasionally I find that Firefox will not connect to any web site. IE usually has the same problem when Firefox can't connect.. I can ping a remote site, but it seems that Firefox just comes up with new tabs without connecting. I have Firefox set to load Google on the first tab and Hotmail on the second tab. I think this problem started after Microsoft started jamming Windows 10 down our throats. The second computer on our home network also has the same problem, usually at the same time.

Thanks in advance for your help,

James M Driskell

Occasionally I find that Firefox will not connect to any web site. IE usually has the same problem when Firefox can't connect.. I can ping a remote site, but it seems that Firefox just comes up with new tabs without connecting. I have Firefox set to load Google on the first tab and Hotmail on the second tab. I think this problem started after Microsoft started jamming Windows 10 down our throats. The second computer on our home network also has the same problem, usually at the same time. Thanks in advance for your help, James M Driskell

所有回复 (1)

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}


If the above does not help, disable your protection programs as a test.