Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I keep getting kicked out of my games saying I have to download the latest version of Firefox. It says it's coming from Japan. Why do I keep getting kicked out?

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 James

more options

When I play games on Firefox it keeps kicking me out saying that I have to update my Firefox. I clicked on save file and it came up as a trojan. I noticed the location coming from Japan. When I put in the website in the browser it said I had the latest version and was up to date.

When I play games on Firefox it keeps kicking me out saying that I have to update my Firefox. I clicked on save file and it came up as a trojan. I noticed the location coming from Japan. When I put in the website in the browser it said I had the latest version and was up to date.

被采纳的解决方案

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them. Mozilla has no need to host Firefox downloads or updates elsewhere, especially not at random weird name websites.

The way Firefox updates are done has not changed over the last ten years as updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Mozilla would love to shut this down but it has not been so simple as it is more elaborate to somebody just creating some fake sites and serving this firefox-patch.js file.

Unfortunately this has gone on for over a few months now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

定位到答案原位置 👍 2

所有回复 (3)

more options

选择的解决方案

This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them. Mozilla has no need to host Firefox downloads or updates elsewhere, especially not at random weird name websites.

The way Firefox updates are done has not changed over the last ten years as updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Mozilla would love to shut this down but it has not been so simple as it is more elaborate to somebody just creating some fake sites and serving this firefox-patch.js file.

Unfortunately this has gone on for over a few months now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

由James于修改

more options

When it pops up it looks like that. I've been hitting cancel. One time I hit save and the protection I have on my computer says it was a trojan. My protection wouldn't let me go any farther than the first step. So grateful for the protection on my computer.

more options

deekellye said

When it pops up it looks like that. I've been hitting cancel. One time I hit save and the protection I have on my computer says it was a trojan. My protection wouldn't let me go any farther than the first step. So grateful for the protection on my computer.

Good thing as this is a scam designed to try and trick inexperienced Firefox and or Windows users into downloading and running this without scanning the file first. Before July the fake files was a firefox-patch.exe

If not for the orange background and Firefox icon on page it would look more generic and less believable.