为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

firefox update 49 hasn't been working. My computer is a Gateway model NV55C does it support this model?

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 FredMcD

more options

since this afternoon that it was updated I started to have problems of videos and movies freezing, stopping, not loading or streaming interruptedly, firefox crashing or stopping, sites taking long to load like facebook and pinterest, even though I know that site (pinterest) takes long because of its pictures, but this time it was too much. so I wanted to know if it's my computer that has the problem, is it that I don't meet the requirement with some plugin (if so, which one), or is my computer model too old for the new version? Hope you guys can help me out so I can continue to use and enjoy firefox as before. thanks

since this afternoon that it was updated I started to have problems of videos and movies freezing, stopping, not loading or streaming interruptedly, firefox crashing or stopping, sites taking long to load like facebook and pinterest, even though I know that site (pinterest) takes long because of its pictures, but this time it was too much. so I wanted to know if it's my computer that has the problem, is it that I don't meet the requirement with some plugin (if so, which one), or is my computer model too old for the new version? Hope you guys can help me out so I can continue to use and enjoy firefox as before. thanks

所有回复 (1)

more options

v49 and 50 have been having problems.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: