为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

i have 49.0.1 for x64 & x86 47 is still showing in programs. should I uninstall it?

  • 5 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 James

more options

My Programs and Features folder is showing older version 47.0. It also shows the updated ones of 49.0.1 for 64 and 86 systems. Should I uninstall 47.0?

My Programs and Features folder is showing older version 47.0. It also shows the updated ones of 49.0.1 for 64 and 86 systems. Should I uninstall 47.0?

所有回复 (5)

more options

Only if they are listed separately in the uninstall window.

more options

It is listed separately. I have tried over and over to uninstall it but nothing happens.

more options

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

I am running Win 8.1 x64. Which download do I choose.....x86 or x64? or both?

more options

You do not need both to use Firefox. The 64-bit Windows 7, 8 (8.1), 10 can run either the x64 (64-bit) or x86 (32-bit) Firefox while all other Windows users use the 32-bit Firefox option.

Note if you do use WIn64 Firefox only the 64-bit Flash Player and Silverlight is whitelisted to run. If you want to use other Plugins you need to use the 32-bit Firefox and 32-bit Plugins.