为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

YouTube pages not loading completely

more options

Last week, YouTube pages started not loading completely. In fact, ONLY the active video loads--no description, no comments, no queue of other videos to pick from. If I link to YouTube from an embedded video on another site, the whole page loads, but if I click on a new video after watching that one, the old page data stays there. If I dump all my cookies, the first page will load completely, but once I sign in to my account the next page goes back to video only. And I can pull up the menu in my account, but no matter what I click in it, nothing happens. Updating Flash didn't do squat.

Last week, YouTube pages started not loading completely. In fact, ONLY the active video loads--no description, no comments, no queue of other videos to pick from. If I link to YouTube from an embedded video on another site, the whole page loads, but if I click on a new video after watching that one, the old page data stays there. If I dump all my cookies, the first page will load completely, but once I sign in to my account the next page goes back to video only. And I can pull up the menu in my account, but no matter what I click in it, nothing happens. Updating Flash didn't do squat.

所有回复 (7)

more options

Thank you for your question. Please try to disable Flash to see if it's the player. This will load the HTML player. Also check if you are logged into YouTube between different pages of the site you click through. I'd so, clear the cookies of the site. This can be done from the control center. This is the exclamation icon in the url bar, in the window that opens click on Permission > cookies, Click clear all cookies. Then reload the site.

Please post back with your results.

more options

Like I said, I cleared all the cookies and that only worked for the first page load. I finally stumbled onto a page that let me link to the "classic" YouTube and that works. Since I'm not sure exactly which page that was, I'm hesitant to go back to the "new" YouTube to try blocking Flash. (And considering the video itself was the only part of the page that WAS working--more or less--I doubt Flash would be the culprit. Especially seeing as the issue occurred before and after I upgraded Flash.)

more options

Hello,

have you tried installing?

Best regards, David-Walczysko Volunteer supporter

more options

Installing WHAT?

more options

Hello,

have you tried reinstall the browser?

Best regards, David-Walczysko Volunteer supporter

more options

Well, I updated it after the problem started. Flash, too. Why they bothered with updates is beyond me, because there was no observable difference with either of them.

more options

Hello,

can you send me screenshots of the problem? Thank you for understand.

Best regards, David-Walczysko Volunteer supporter