为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

data execution protection in windows preventing firefox from connecting

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Happy112

more options

When I try to open Firefox a message comes up saying "A problem caused Firefox to stop working correctly. Windows will close the program and notify you if a solution is available" Another window appears saying "Data Execution Protection has closed Firefox to help protect computer"

   Any help to for me to overcome this problem will be much appreciated.
                    Many Thanks,
                                  Gerald.
When I try to open Firefox a message comes up saying "A problem caused Firefox to stop working correctly. Windows will close the program and notify you if a solution is available" Another window appears saying "Data Execution Protection has closed Firefox to help protect computer" Any help to for me to overcome this problem will be much appreciated. Many Thanks, Gerald.

所有回复 (3)

more options

What's your computer system and Firefox version?

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

more options

Many Thanks FredMcD,

     I have Windows Vista Home Premium, and unfortunately this solution hasn't worked and when I try safe mode I can't get an internet connection. I used to get Firefox with no problem then this problem suddenly appeared. I can't seem to get any other browsers to work either apart from Chrome.
             Once again, 
                     Many Thanks.
more options

Hi   !
A stab in the dark: If you have antivirus software installed such as   'Webroot SecureAnywhere'   try to change the settings from   'Protect'   to   'Allow'