为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

A website is trying to send me an email verification link. I do not get the email.

  • 3 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 user1121639

more options

It is possible that I marked it as junk/spam previously. I cannot find a way to check to see if it was marked as junk/spam. How do I edit the lists of sites I have marked as junk/spam to see if that is why it is not coming through?

It is possible that I marked it as junk/spam previously. I cannot find a way to check to see if it was marked as junk/spam. How do I edit the lists of sites I have marked as junk/spam to see if that is why it is not coming through?

所有回复 (3)

more options

First of all, you need to check your spam folder to see if the e-mail you are looking for is there. If it is not, then the problem is something else.

Always check your spam folder every day for e-mails that are good. Also try to make sure you empty the spam folder occasionally so it doesn't get full, and to make it easier to find e-mails you might be looking for.

If a good e-mail is in your spam folder, then select it and click "Not Junk", to get it to your Inbox, and then future e-mails like that will not be marked as junk. This will only work if Thunderbird marked the e-mail as spam.

If your e-mail provider/server (like Gmail), marked it as spam, not Thunderbird, then manually move it to your Inbox, and figure out your e-mail providers spam settings/options.

more options

Spam and junk folders checked. I have shut down Mozilla and will work from my email address at the website for 24 - 48 hours to see if it comes through there. I routinely mark emails junk/not junk. I hate useless emails. Thanks for your quick response!

more options

If it is not in the spam/junk folder, then it is probably not Thunderbird that is the problem.

You've got the right idea, use webmail to see if the e-mail comes in.

Two possibilities: 1. You mis-typed your e-mail address for whatever it is. I assume that you have already checked that. 2. That website's e-mail is not getting sent for some reason, or is being delayed a long time.