Lets try this again. How can I change my settings to allow Firefox to load images from emails and websites correctly, I keep getting the broken page icon.
Ever since I upgraded, my emails and websites do not load correctly. When I open either the dreaded broken page icon appears in the upper left of where the image should be. When I forward these to my MicroSoft Edge email account everything displays properly. Any suggestions? thanks
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Security update; https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.0.2
Separate Issue; Your System Details shows;
Installed Plug-ins
Shockwave Flash 23.0 r0 Shockwave Flash 17.0 r0 Shockwave Flash 18.0 r0 Shockwave Flash 19.0 r0 Shockwave Flash 11.9 r900
Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158
Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac
Then reinstall the latest version.
Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.
Flash Player Version: 23.0.0. 207 Flash Player (Linux) Version 11.2. 202.644
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Shockwave Director:
Shockwave Standalone Installer / Uninstaller{web link}
Shockwave Director Version 12.2.5.195
http://get.adobe.com/shockwave/
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.