为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't load member web page

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

After upgrading to 50.0.2 I can't access my member page on ancestry.com The ancestry web page loads normally, but when I sign in and press enter, I get the message that the requested URL could not be found, please make sure that you entered it correctly. It does load normally with microsoft edge, so it is something in the latest release of firefox that seems to be blocking it.

After upgrading to 50.0.2 I can't access my member page on ancestry.com The ancestry web page loads normally, but when I sign in and press enter, I get the message that the requested URL could not be found, please make sure that you entered it correctly. It does load normally with microsoft edge, so it is something in the latest release of firefox that seems to be blocking it.

被采纳的解决方案

If you use a bookmark or use a link that has specific GET data appended to the link or a page that has been requested by sending a form with POST data to open a specific page on the server then try to navigate to that page starting with the main page or the sign in page in case this bookmark/link is currently broken. If you use a bookmark then try to navigate to that page starting with the main page or the sign in page in case there is a problem with this bookmark.

Best is to avoid bookmarking a specific page that was requested by sending POST data in a (hidden) form or bookmarking a page that has GET data appended to the URL (?xxx=xxx) or links to a specific sub domain (xx##.example.com) in case load balancing is used as such a link can easily get broken in case of changes on the server.


Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"
定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

If you use a bookmark or use a link that has specific GET data appended to the link or a page that has been requested by sending a form with POST data to open a specific page on the server then try to navigate to that page starting with the main page or the sign in page in case this bookmark/link is currently broken. If you use a bookmark then try to navigate to that page starting with the main page or the sign in page in case there is a problem with this bookmark.

Best is to avoid bookmarking a specific page that was requested by sending POST data in a (hidden) form or bookmarking a page that has GET data appended to the URL (?xxx=xxx) or links to a specific sub domain (xx##.example.com) in case load balancing is used as such a link can easily get broken in case of changes on the server.


Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"