为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have downloaded the browser but there is NO install box to install it???

more options

I clicked on the Download Browser and then clicked on Run, It downloaded and then it extracted the Zip and then it had a box that said "Operation Complete" . No install box came up for me to click Install on, so it isn't installed on my computer. Can you please help me so that I can install it and start using FireFox on my computer??

I clicked on the Download Browser and then clicked on Run, It downloaded and then it extracted the Zip and then it had a box that said "Operation Complete" . No install box came up for me to click Install on, so it isn't installed on my computer. Can you please help me so that I can install it and start using FireFox on my computer??

所有回复 (1)

more options

For Windows, usually you would download an integrated installer that extracts its own files and then installs them. Could you try the installer on this page (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

The standard "Windows" version is 32-bit and works on all systems. The "Windows 64-bit" version runs only on 64-bit Windows and can't run most plugin, just Flash and Silverlight.

Does that full installer work any better?