Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

How to Locate and Restore Lost Thunderbird Folders

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Zenos

NurdBurd
NurdBurd
more options

My C: drive gave up the ghost so I replaced it. Dell tech had me generate a USB flash drive containing Windows 10 PRO. I install Windows on my C: drive. Then I restored the files contained in my last upload to MozyHome. One item that is missing are the many different file folders that grouped by emails together. I installed Thunderbird. I thought I had manually backed up my emails to a location that then would be uploaded in the next backup performed by MozyHome. But I don't remember exactly where that location is (my problem to correct.). If any of this information is saved to my D: drive (completely separate hard drive), then that data should still be there. I don't know the file extensions that Thunderbird uses. I also remember a little bit about the profile data that is saved to a file. But I don't know the label or extension to that file. I am going to take any and all assistance is reestablish my email system the way it was when the C: drive quit working properly. Thank you. (Attached is a snip of my present file structure. There should be about 100 additional folders.)

My C: drive gave up the ghost so I replaced it. Dell tech had me generate a USB flash drive containing Windows 10 PRO. I install Windows on my C: drive. Then I restored the files contained in my last upload to MozyHome. One item that is missing are the many different file folders that grouped by emails together. I installed Thunderbird. I thought I had manually backed up my emails to a location that then would be uploaded in the next backup performed by MozyHome. But I don't remember exactly where that location is (my problem to correct.). If any of this information is saved to my D: drive (completely separate hard drive), then that data should still be there. I don't know the file extensions that Thunderbird uses. I also remember a little bit about the profile data that is saved to a file. But I don't know the label or extension to that file. I am going to take any and all assistance is reestablish my email system the way it was when the C: drive quit working properly. Thank you. (Attached is a snip of my present file structure. There should be about 100 additional folders.)
已附加屏幕截图

所有回复 (1)

Zenos
Zenos
more options

If you can search your backup, I'd look for a file named profiles.ini - this may well be in the same folder as the data stored, and if not, can be opened in a text editor where you'll be able to see the particular pathname used for your stored data.

Note that Thunderbird and Firefox use similar profile systems, so you may also have a profile and a profiles.ini file for Firefox, if you use it.

Note that by default, in Windows and Linux at least, all the profile matter is hidden by default. In a regular file system, you need to enable viewing of hidden files to be able to browse these folders and files. I am not sure if a backup would implement the "hidden" attribute, so this particular complication might not affect you.