为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages (see below) re battery life.

  • 2 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 AnandaR

more options

Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages: Is what they are saying true? Get up to 66% more battery life than Firefox when web browsing with Microsoft Edge* The recommended browser for Windows 10

Thank you, Gladys

Hello, I downloaded Windows 10 last summer. Now, I keep getting these pop up messages: Is what they are saying true? Get up to 66% more battery life than Firefox when web browsing with Microsoft Edge* The recommended browser for Windows 10 Thank you, Gladys

被采纳的解决方案

This is not a natural message from Firefox, nor does it make sense for a desktop browser, even though Firefox runs on notebooks and laptops as well, of course. According to this page, it’s probably just some advert trying to force you to use Edge. I’m not entirely sure, but don’t think it’s offered by Microsoft. If it’s only a banner, it’s not really dangerous, but pop-up messages could indicate malware.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

This is not a natural message from Firefox, nor does it make sense for a desktop browser, even though Firefox runs on notebooks and laptops as well, of course. According to this page, it’s probably just some advert trying to force you to use Edge. I’m not entirely sure, but don’t think it’s offered by Microsoft. If it’s only a banner, it’s not really dangerous, but pop-up messages could indicate malware.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Thanks!