Hi

Please can you supply a screenshot of the message you are seeing?

If you can attach it as a response to this question, we may be able to find a solution for you.

lid0n28 said

New laptop and using Firefox browser. Then I go to outlook.com, login, and always get this popup. How can Firefox stop it?

Here is screen shot attached.

I get the same alert if I use your user agent on the outlook page.

I see a storage key in Local Storage for outlook that seems to be related to this (it is not stored in a cookie):

• LastShowTimeEdge:"2017-01-19T05:10:31.515"

• https://developer.mozilla.org/Tools/Storage_Inspector

cor-el said

I get the same alert if I use your user agent on the outlook page. I see a storage key in Local Storage for outlook that seems to be related to this (it is not stored in a cookie):

• LastShowTimeEdge:"2017-01-19T05:10:31.515"

• https://developer.mozilla.org/Tools/Storage_Inspector

Noobie question: If we delete or modify this storage key - will the Outlook pop-up disappear?

I am still wondering if anyone has found a solution to this issue.

Anyone?

Thanks, edsager

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.

FredMcD said

A post was flagged as Solved Problem. Please remove that flag. If you don’t, others that can help may not read this post. Go to that message, and use the Undo link to its right.

Please elaborate which poster this is addressed to. I don't see such flag and am not sure who should and where to remove it.

This issue remains unanswered, no solution has been suggested so far. It is not clear what to do with the information provided by moderator "cor-el".

Thank you for your help!

Chosen Solution; https://support.mozilla.org/en-US/questions/1153901#answer-954287

Seburo said

Hi Please can you supply a screenshot of the message you are seeing? If you can attach it as a response to this question, we may be able to find a solution for you.

This is not a solution.

Thanks, edsager