为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Have to use REFRESH every time to start Firefox

  • 7 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 Lucky1616

more options

Firefox stopped loading. I searched Google and found instructions to:

Open Firefox Menu - -> Help Menu - ->Troubleshooting Information --> Refresh Firefox.

I followed this REFRESH procedure and Firefox loaded and performed normally  I then closed it.

But now each time I want to use Firefox I must go through the entire: Open Firefox Menu - -> Help Menu - ->Troubleshooting Information - ->Refresh Firefox.

How can I open Firefox without going through the entire REFRESH procedure each time?

Thank you

Firefox stopped loading. I searched Google and found instructions to: Open Firefox Menu - -> Help Menu - ->Troubleshooting Information --> Refresh Firefox. I followed this REFRESH procedure and Firefox loaded and performed normally I then closed it. But now each time I want to use Firefox I must go through the entire: Open Firefox Menu - -> Help Menu - ->Troubleshooting Information - ->Refresh Firefox. How can I open Firefox without going through the entire REFRESH procedure each time? Thank you

所有回复 (7)

more options

What's your computer system and Firefox version?


Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

Followed instructions to start in "Safe Mode." This did not solve problem.

Then followed "Refresh" procedure. Firefox opened with a blank, white page.

See attached.

My operating system is Windows 7. Not sure how to find what version of Firefox I'm using.

more options
more options

I followed these instructions to create a new Profile with Profile Manager.

With Firefox not running I went to:

Start-->Run Command--> entered firefox.exe-P

Got error message "Windows cannot find firefox.exe-P"

I then typed firefox.exe-P into "search programs and files" and got same error message

more options

firefox.exe-P

There needs to be a space in front of the -P, after .exe.

Like this - firefox.exe -P

more options

Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

more options

Created a new profile with Profile Manager by typing firefox.exe (space) -P into the "Run Command" box.

I then selected the newly created profile and followed the start-up instructions.

Unfortunately Firefox still opened with the same blank page as before.

I then did the start in "Safe Mode" procedure, but this also produced a blank page.

But I still can open and use Firefox as normal by following the "Troubleshooting Information - -> Refresh Firefox" procedure as I have done in the past.

Using this "Troubleshooting Information - -> Refresh Firefox" procedure each time to open and use Firefox only takes 3 mouse clicks, so I'm okay with continuing to open Firefox this way..