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详细了解

Emails have disappeared from my inbox, and folders have disappeared

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  • 最后回复者为 Matt

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Early in December 2016, all my emails in the inbox that had been received in November 2016 were somehow moved to the deleted folder. A similar thing happened in January 2017 with the emails from December 2016. At the same time some folders have disappeared totally. I still have emails in my inbox from before November 2016. Any ideas as to why??

Early in December 2016, all my emails in the inbox that had been received in November 2016 were somehow moved to the deleted folder. A similar thing happened in January 2017 with the emails from December 2016. At the same time some folders have disappeared totally. I still have emails in my inbox from before November 2016. Any ideas as to why??

所有回复 (1)

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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?