为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't open or uninstall Thunderbird after 52.0.1 update

  • 1 个回答
  • 2 人有此问题
  • 22 次查看
  • 最后回复者为 Toad-Hall

more options

My computer ran the Thunderbird 52.0.1 update yesterday and prompted me to reboot. (Your computer must be restarted to complete a previous upgrade of Thunderbird). I've rebooted and this message keeps coming up. I cannot launch Thunderbird in safe mode. I also cannot uninstall Thunderbird from the control panel because this same message comes up. How am I supposed to resolve this issue? I'm on Windows 10.

My computer ran the Thunderbird 52.0.1 update yesterday and prompted me to reboot. (Your computer must be restarted to complete a previous upgrade of Thunderbird). I've rebooted and this message keeps coming up. I cannot launch Thunderbird in safe mode. I also cannot uninstall Thunderbird from the control panel because this same message comes up. How am I supposed to resolve this issue? I'm on Windows 10.

所有回复 (1)

more options

Suggest you perform a direct delete. Locate the 'Mozilla Thunderbird' folder and delete it.

If computer is 64bit: C:\Program Files (x86)\Mozilla Thunderbird\

If computer is 32bit: C:\Program Files\Mozilla Thunderbird\

Then get a fresh download and install it. This link provides language and OS options, so be careful to choose correct one for computer. https://www.mozilla.org/en-US/thunderbird/all/