为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird Is Taking FIVE MINUTES To Open -- Help!

  • 5 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 Wayne Mery

more options

Hi! For the last 2-ish weeks, Thunderbird takes about 5 full minutes to open after I click on the program icon. I have the following software:

Windows 10 Home, ver. 1607, build 14393.969

Thunderbird 52.0.1 (but that's only for the last week, the problem started before then)

I have uninstalled Thunderbird and reinstalled it and am still having the same problem. Before, it took on about 15-ish seconds to open the program. I am not having any issues re: receiving, saving, writing or sending messages. There is no new software on my computer that would be interfering with Thunderbird other than the usual worse-than-beta FAIL that occurs with every Microsoft Windows update!

Please help.

Hi! For the last 2-ish weeks, Thunderbird takes about 5 full minutes to open after I click on the program icon. I have the following software: Windows 10 Home, ver. 1607, build 14393.969 Thunderbird 52.0.1 (but that's only for the last week, the problem started before then) I have uninstalled Thunderbird and reinstalled it and am still having the same problem. Before, it took on about 15-ish seconds to open the program. I am not having any issues re: receiving, saving, writing or sending messages. There is no new software on my computer that would be interfering with Thunderbird other than the usual worse-than-beta FAIL that occurs with every Microsoft Windows update! Please help.

由BobbyBobBob于修改

所有回复 (5)

more options

What anti virus are you using? They can have these sorts of effects. as can add-on that do not make the transition to a new version well. But you said your had the issue on 2 versions already. Try safe mode anyway, just to be sure. Use the restart with add-ons disabled from the help menu. Or hold the shift key while starting Thunderbird and continue in safe mode when prompted.

more options

Thanks, nope, turns out the problem was due to more botched Win10 updates from Microsoft.

Please return to your normal activities.

more options

Could you be more specific... if there are windows updates affecting Thunderbird we would like to know which ones :)

more options

? IDK, whatever was released around 4/05 through about 4/15, just got it resolved with MS Tech Support 4/20 (yes, and, no, that's not a joke). Did a reinstall (saving all data but DELETING the entire Update History file, so I really don't know). Frickin' pain in the butt--EVERY time they do updates, it costs me 8 - 20 HOURS to get everything working properly again.

Of course, now that I look at Update again, it shows three updates available for download:

• Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB4018483). • Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015217). • Update for Windows 10 Version 1607 for x64-based Systems (KB4013418).

But the Downloading progress is firmly set at "0%." <sigh>