为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't fast forward on Facebook videos, the video freezes and i need to refresh and pause the video to fast forward, the play button disappears kind of.

  • 6 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Hi! I recently came across this issue where i can no longer fast forward/skip in Facebook videos (i have only tried uploaded videos, not live ones), when trying to fast forward the video freezes and i have to refresh. I have the latest Flash, latest Nvidia-drivers, tried to turn off hardware-acceleration, tried Firefox in "safe-mode" without any addons or so. I have cleared my cache multiple times, the issue is on both my computers.

Does anyone else have this issue?


Thank you

Hi! I recently came across this issue where i can no longer fast forward/skip in Facebook videos (i have only tried uploaded videos, not live ones), when trying to fast forward the video freezes and i have to refresh. I have the latest Flash, latest Nvidia-drivers, tried to turn off hardware-acceleration, tried Firefox in "safe-mode" without any addons or so. I have cleared my cache multiple times, the issue is on both my computers. Does anyone else have this issue? Thank you

所有回复 (6)

more options

After "modifying" my google searches to other words etc i have found that people with Opera & Chrome are experiencing the same issue. No one really knows exactly what is behind this issue, it didn't work with chrome either for me.

more options

Did Firefox already load the media file up to the spot where you want to go to (check the red loading bar)?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

cor-el said

Did Firefox already load the media file up to the spot where you want to go to (check the red loading bar)? Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

The video loads completely on Facebook, the whole bar loads within a second or two, once i click the bar to skip ahead i get to the specific frame but the video is paused. I will try your suggestion and get back to you, thanks!

more options

Make sure that the memory cache and disk cache are working and are large enough to store the full media file. You can check that on the about:cache page and in "Options/Preferences -> Advanced -> Network". If the cache isn't working properly then you may not be able to seek forward since this data is no longer available.

more options

cor-el said

Make sure that the memory cache and disk cache are working and are large enough to store the full media file. You can check that on the about:cache page and in "Options/Preferences -> Advanced -> Network". If the cache isn't working properly then you may not be able to seek forward since this data is no longer available.

I have tried these solutions, still no fix as of yet. This is driving me nuts, i see people having this issue on other browsers as well, so i guess it is a Facebook issue perhaps??

more options

You can try to set this pref to false on the about:config page.

  • media.windows-media-foundation.allow-d3d11-dxva = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.