Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 6 个回答
  • 2 人有此问题
  • 8 次查看
  • 最后回复者为 cor-el

more options

My firefox crashes randomly for what seems like no reason.

Latest software: yes Latest driver: yes Crashes in safe-mode: yes RAM tested good: yes

At a loss for what is going on. Please advise...

Crash iDs:

bp-4ce38afd-2058-424e-9ad9-26d611170531 5/31/17 4:38 PM bp-8b5c9b4f-a920-4b50-aee0-34bdc1170531 5/31/17 1:05 PM bp-53fde2bb-b8ac-430c-8b25-2e5f71170531 5/31/17 12:54 PM bp-46deba7f-6c22-426d-a091-7ef630170531 5/30/17 8:00 PM bp-d761c487-84d8-491d-9074-11cb81170530 5/30/17 6:48 PM

My firefox crashes randomly for what seems like no reason. Latest software: yes Latest driver: yes Crashes in safe-mode: yes RAM tested good: yes At a loss for what is going on. Please advise... Crash iDs: bp-4ce38afd-2058-424e-9ad9-26d611170531 5/31/17 4:38 PM bp-8b5c9b4f-a920-4b50-aee0-34bdc1170531 5/31/17 1:05 PM bp-53fde2bb-b8ac-430c-8b25-2e5f71170531 5/31/17 12:54 PM bp-46deba7f-6c22-426d-a091-7ef630170531 5/30/17 8:00 PM bp-d761c487-84d8-491d-9074-11cb81170530 5/30/17 6:48 PM

所有回复 (6)

more options

hi, how did you test your RAM? the crash pattern would make it likely that the problem is in that area...

more options

memtest86

more options

please let it run overnight with multiple passes. in case it is a pc with multiple RAM modules, you could also try removing one for a bit and see if the instability continues (if yes, swap it for another one)

more options

I'll try that tonight and report back.

more options

Ran overnight 3 passes 0 errors.

What would you advise next?

more options

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.