Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I Cant Use Firefox 54 after I installed NOR Can I Un-Install it EITHER???

  • 1 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 Scribe

DevilDog4Life
DevilDog4Life
more options

I Downloaded firefox 54 today and it WONT Open after I Installed it. I then went to My Programs to Un-Install it and it will NOT let me Uninstall it Either!!!!! Now im STUCK with Firefox on My Computer that I CANT Open and I CANT REMOVE Either??????

I Downloaded firefox 54 today and it WONT Open after I Installed it. I then went to My Programs to Un-Install it and it will NOT let me Uninstall it Either!!!!! Now im STUCK with Firefox on My Computer that I CANT Open and I CANT REMOVE Either??????

所有回复 (1)

Scribe
Scribe
more options

Hi, please follow the uninstall instructions here - Uninstall Firefox from your computer - You do not need to remove your Profile (under the heading 'Remove user data and settings') unless you want to.

Now try reinstalling from https://www.mozilla.org/en-US/firefox/all/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!