为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Spotify requires I enable DRM & gave instructions how but option to enable not there!

  • 5 个回答
  • 42 人有此问题
  • 1 次查看
  • 最后回复者为 pvalanne

more options

I tried to open the spotify web player. It said "Playback of protected content is not enabled." It gave me instructions, saying "Enter the following into your browser address bar: about:preferences#content. Under DRM content, make sure Play DRM content is enabled." But the option is not there. on any version of firefox I've looked at.

I tried to open the spotify web player. It said "Playback of protected content is not enabled." It gave me instructions, saying "Enter the following into your browser address bar: about:preferences#content. Under DRM content, make sure Play DRM content is enabled." But the option is not there. on any version of firefox I've looked at.

被采纳的解决方案

Is this feature enabled for Windows XP?

https://support.mozilla.org/en-US/kb/enable-drm#firefox:winxp:fx52

Supported platforms Google Widevine

  • Windows Vista and higher
  • Mac OS X 10.9 and higher
  • x86 and x64 Linux
定位到答案原位置 👍 0

所有回复 (5)

more options

When Options are opened using above command given Go to the Content menu left side and click. DRM content is listed as the very 1st thing at page top. Af it is not there please come back and let us know and if is there please come back and mark this as solved.

I would also suggest you update your browser from ver 52 to ver 54 by using from Menu Bar: Help, then About or what ever way you use.

more options

Hi Pkshadow:

Pkshadow said

I would also suggest you update your browser from ver 52 to ver 54 by using from Menu Bar: Help, then About or what ever way you use.

If the user's Firefox reported accurately that the operating system is Windows XP, the newest available release in 52.2.0esr (a level of detail we cannot detect from the user agent information).

more options

You can re-enable DRM "the hard way" as follows:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste eme. and pause while the list is filtered

(3) If the browser.eme.ui.enabled preference is bolded and "user set" to false, double-click it to restore the default value of true -- when this is false, the checkbox is hidden from the Options page

(4) If the media.eme.enabled preference is bolded and "user set" to false, double-click it to restore the default value of true -- this corresponds to the checkbox (true = checked, false = unchecked)

Does that make any difference?

Assuming you didn't modify those yourself, possibly one of your add-ons did it??

Speaking of add-ons, you probably need the Widevine plugin enabled. You can check that on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, look for "Widevine Content Decryption Module provided by Google" and make sure it has the "Always Activate" permission.

Support article: Watch DRM content on Firefox

more options

选择的解决方案

Is this feature enabled for Windows XP?

https://support.mozilla.org/en-US/kb/enable-drm#firefox:winxp:fx52

Supported platforms Google Widevine

  • Windows Vista and higher
  • Mac OS X 10.9 and higher
  • x86 and x64 Linux
more options

Had same problem with Spotify web player not starting, none of above solutions worked.

Switching User Agent to IE (Microsoft Internet Explorer) did work!


MORE DETAILS

Using Firefox 52.3.0esr on Windows XP (32-bit): - Under Content Options there are no DRM options - .eme. options were already enabled (True)

Navigation to play.spotify.com automatically redirected to open.spotify.com, resulting in error messages:

  • "Playback of protected content is not enabled." (same as OP)
  • "Enable player in your browser"
  • "Visit the Spotify support site to see how."

Solution that did work was installing a User-Agent Switcher and posing as IE - in my case, specifically:

  • Mozilla/5.0 (Windows NT 10.0; Trident/7.0; rv:11.0) like Gecko

HTH!